Our Services

custom design

Should you wish to commission a bespoke piece of jewellery, our experienced and friendly team of designers and jewellers will collaborate with you to bring your dream to life.

You may have your own design in which case we will quote and offer practical tips as necessary. Once we have agreed upon a design, we will show you a choice of gemstones before we start work. Once authorised, we will take a deposit and contact you immediately when your jewellery design is completed.

If you are looking for design inspiration we can help. With our years of design experience and extensive design library by your side, you will be well on your way to creating a jewellery masterpiece that is uniquely yours. We invite you to visit our store and sit with us. Together we can create a design as individual as you.

JEWELLERY REPAIRS

We are proud to offer a professional and comprehensive jewellery repair service. Our qualified team of jewellers offer a full range of repair services to help with your broken and damaged pieces, so that you can once again experience the pleasure of wearing your precious jewellery. From simple chain soldering and ring resizing, to complex antique and vintage ring restorations, stone replacement and setting, ring re-tipping, cleaning and polishing. There is no job too big or small. Our jewellery repair service is competitively priced and is carried out with a high level of craftsmanship and attention to detail. This has enabled us to build a reputation for quality and service that is unique to a family-owned jewellery business. Whatever your jewellery repair, rest assured we can help. We invite you to visit our store for an obligation-free quote. 

restoration, remodelling & remakes

Jewellery has been used not only for adornment, but to commemorate life’s milestones for centuries. Whether worn daily or just for special occasions; whether a gift, personal purchase or an heirloom, jewellery will, over time, wear and require the attentions of a skilled jeweller. You may choose to have your heirloom piece restored to its former glory. You may want to have that dated or unwanted item remodelled or remade. We can help. We can use your existing gemstones to create a completely new setting, or transform them into another design of your choice. You can combine pieces or add stones; it’s your choice and our design specialists will guide you through the process. We can source replacements for missing or lost gemstones or match a gemstone for colour and size. We can also re-cut or polish an existing stone. To discuss your requirements please contact us and make an appointment. We treat all items left with us with extreme care and security, and they are full covered by our insurance whilst in our hands.

watch & clock repairs

We specialise in quality watch and clock repairs, including battery replacement, servicing and pressure testing. Most of the time, batteries can be done by one of our qualified staff in store while you wait. We take pride in the skill of our highly trained watchmakers, who regularly work on both contemporary and vintage timepieces. Despite advancements in technology, modern watches still require upkeep, battery and capacitor replacement, rubber gaskets, band replacement, glasses, winders and crowns…the list goes on. Be assured that the utmost care will be taken with your precious timepiece. Visit us today for a new battery, repair quote or even a brilliant new timepiece for your collection.

Valuations

Do you need to have your precious jewellery possessions valued? Whether for insurance replacement, probate, sales between parties, second-hand replacement value purposes, estate valuation or simply to find out what your valuables are currently worth – let us arrange a professional and independent valuation.

We offer open and transparent pricing with no hidden costs. When you have your jewellery or watches valued, you’ll find out their current replacement value. You’ll also gain the reassurance that, if anything is lost, damaged or stolen, your insurance claim will be quick and straightforward. Why not call in today for an obligation-free quote?

we buy gold

If you have scrap pieces of gold, unwanted or damaged jewellery, why not convert it to cash? Our professional staff are fully equipped to test your scrap and quote to convert to cash. Perhaps that damaged jewellery has sentimental value? Well let’s melt your gold down and work together to design a new heirloom from yesterday’s treasures.

care & cleaning

Proper care and handling of your jewellery can help it maintain its beauty and sparkle for years to come. We recommend an annual inspection to promote early detection of wear and tear, which may assist in avoiding gem loss and clasp failure, etc.

As well as providing professional jewellery cleaning in store, we also offer specialist products for use at home, with advice on which gems and jewellery are suitable for these products.